For UK letting agencies

Stop losing tenants to the agents who reply first

Our Lead to Speed system responds to every tenant enquiry within moments, qualifies potential tenants and books viewings — giving your team more time to focus on what matters.

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The cost of a late reply

Where did your tenant go?

A tenant enquires at 9pm. Your team replies at 10am. By then, they have already booked a viewing elsewhere.

Tenant enquiry9:00 PM

Your agency

No reply yet
Your team is busy with viewings, landlords and referencing.

Another agency

Replied within moments
Viewing booked

The first reply wins the viewing.

An example worth working out

What could manual enquiry handling cost you?

Move the sliders to your agency’s numbers. Both money and time add up.

After-hours enquiries10
Likely to go cold6
Lettings possibly lost2
Hours a month typing first replies3.3
Working days a year5
Per month£1,200
Per year£14,400

Illustrative example, not a guarantee. It assumes 6 in 10 after-hours enquiries go cold and 1 in 3 of those would have become a letting. The £600 fee and 5 minutes per reply are only examples. Time assumes each first reply is written by hand.

No repeated typing

The same first reply no longer needs writing by hand.

No after-hours inbox checking

Enquiries are answered while your team is offline.

A calmer start to the day

Your team begins with qualified viewings, not a full inbox.

How It Works

From enquiry to viewing.

1

A tenant sends an enquiry

They fill in your website form as usual. Their details are saved to your CRM and a personalised reply goes out within moments.

Example enquiry form

Alex Taylor
07xxx xxx xxx
alex@email.com
£1,500 – £1,800
Send enquiry →Received instantly
2

The lead moves through your CRM

It lands as a new enquiry, then moves stage by stage as the system replies, checks and books. Nobody has to drag it along.

One lead, moving through the pipeline

New Inquiry
AI Responded
Qualified
Viewing Booked
Alex T.
3

Only qualified tenants book

Budget, move-in date, pets and requirements are checked automatically. Qualified tenants receive your booking link.

Qualified, or not yet?

Qualified

Booking link sentThe tenant chooses a time that suits them.

October 202630 min viewing
SMTWTFS111213141516171819202122232425262728293031
6:30 PM7:00 PM7:30 PM8:00 PM8:30 PM
Not yet

Stays in the CRMNo booking link, so your team’s diary stays clear.

Human oversight

AI handles speed. Your team handles judgement.

The first worry we hear about AI is losing control. So the system is built around one rule: it never replaces your people where a person genuinely matters.

Routine enquiry
EnquiryRoutine questionHandled automatically
Needs a person
EnquiryDecision neededNeeds HumanTeam alerted

Fast replies shouldn’t cost you control.

Working demonstration

See it all in action

The full run-through in one video. It uses demo data, not real client information.

Plays full screen. On a phone, turn it sideways for the best view.

How does your team handle enquiries after 5pm?

Tell us in one line. We’ll tell you honestly whether this would help.